Privacy Policy & Terms of Service

Last updated: October 2025

1. Overview

R&P Chimney & Boiler values your privacy and transparency. This page explains how we collect, use, and protect your personal information, as well as the terms governing the use of our website and services.

2. Information We Collect

Information you provide directly, such as name, phone number, email, and address when submitting a quote form.
Non-personal information such as browser type, device type, and anonymized usage data for performance and analytics.

3. How We Use Your Information

To respond to service inquiries and provide quotes.
To schedule, confirm, and complete chimney or boiler services.
To send service updates, reminders, or safety notices (only when relevant).
To improve website performance and customer experience.

4. Information Sharing

We do not sell, rent, or trade your information. We may share limited data only with licensed, insured partner technicians or service dispatchers strictly for scheduling and completion of your requested work.

5. Data Protection

All form submissions are encrypted via HTTPS and stored securely. We implement reasonable administrative and technical measures to protect your data from unauthorized access, alteration, or misuse.

6. Cookies & Analytics

This site may use cookies or analytics tools (like Google Analytics) to improve website performance. These tools do not collect personal information beyond anonymous usage metrics.

7. Your Rights

You can request access, correction, or deletion of your personal information by contacting us at info@rpchimney.com.
You can opt out of any future communications at any time.

8. Terms of Service

By using this website or requesting service, you agree to:

Provide accurate information when submitting a quote or scheduling service.
Use this site only for lawful purposes related to chimney, boiler, or venting services.
Understand that estimates provided are non-binding until confirmed by a licensed technician.

9. Contact Us

For questions regarding our Privacy Policy or Terms of Service, please contact:

R&P Chimney & Boiler
📞 (833) 775-4637
✉️ info@rpchimney.com